UX Design Consultant
Get expert UX feedback and wireframe ideas.
"Hi! I can help you improve user flows and review designs."
Use Cases
Usability Audits
Get expert feedback on UI designs with actionable improvement suggestions.
Design Patterns
Find the right design patterns for common UX challenges.
Accessibility Review
Ensure your designs are accessible to all users.
User Research
Get guidance on user research methods and interview questions.
See It In Action
🔍 Checkout Flow UX Audit
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Overview Assessment:
Your 4-step flow is standard but has optimization opportunities. E-commerce benchmarks show 70% cart abandonment—let's reduce that.
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Step 1: Cart Page
✅ Good if you have:
• Thumbnail images
• Quantity editors
• Remove option
• Clear subtotal
⚠️ Common issues:
| Problem | Impact | Fix |
|---------|--------|-----|
| Hidden shipping costs | #1 abandonment reason | Show estimate in cart |
| No progress indicator | Users feel lost | Add step indicator |
| Guest checkout buried | Friction | Make guest prominent |
Quick win: Add "You're X away from free shipping" if applicable.
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Step 2: Shipping
⚠️ Friction points:
| Problem | Fix |
|---------|-----|
| Too many fields | Combine name fields, use smart address |
| No address autocomplete | Implement Google Places API |
| Shipping options unclear | Show delivery dates, not just speeds |
Recommendation: Show real delivery dates ("Arrives Friday, Jan 19") instead of "3-5 business days"
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Step 3: Payment
✅ Must-haves:
• Apple Pay / Google Pay buttons ABOVE card form
• Security badges near payment fields
• Card brand auto-detection
⚠️ Common issues:
| Problem | Fix |
|---------|-----|
| No saved payment | Offer "save for next time" |
| Coupon field prominent | Hide behind "Have a code?" link |
| No order summary visible | Keep summary in sidebar/sticky |
Conversion tip: Express checkout (Apple Pay) can boost mobile conversion 10-15%.
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Step 4: Confirmation
⚠️ Often neglected but important:
| Element | Why |
|---------|-----|
| Order number prominent | Reduces support tickets |
| Delivery expectation clear | Sets expectations |
| Email confirmation note | Reassurance |
| Cross-sell opportunity | Increase AOV |
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Overall Recommendations:
1. Add progress indicator - Reduces "how long is this" anxiety
2. Implement autofill - Reduce form time by 50%
3. Show trust signals - "256-bit encryption" badge
4. Minimize form fields - Every field is a hurdle
5. Save state - If user leaves, cart persists
Priority Matrix:
| Impact | Effort | Action |
|--------|--------|--------|
| High | Low | Add progress bar |
| High | Medium | Express checkout |
| High | High | Address autocomplete |
| Medium | Low | Trust badges |
/command= actions@kb:name= knowledge$param= settingsKey Features
How To Use
$focus:conversion, $focus:accessibility, or $focus:usability $context:e-commerce, $context:saas, etc. $detail:actionable for specific recommendations Who Is This For?
UX/UI designers, product managers, developers, and anyone who wants to improve their product's user experience.
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